Return and Exchanges
RETURNS & EXCHANGES
Satisfaction Guarantee
If for any reason you are not completely satisfied with your MAYLÁN Skincare purchase, simply return the unused portion to us and we will be happy to credit your account for the purchase amount.
1) Pack the items carefully to avoid damage in transit.
2) Address your return package to:
MAYLÁN Skincare
Returns Department
17W173 16th St.
Oakbrook Terrace, IL 60181
3) For your protection and to ensure prompt delivery, we recommend that you send your return via an insured method which can be tracked in the case of loss (i.e. UPS or insured Parcel Post).
We're sorry, return shipping fees are not refundable. In the case of damaged items, please contact us
immediately for assistance. Additional information can be found in the section - Damaged Items below.
Your return request will be processed promptly.
• Returns are processed within 3-5 business days of receipt.
• An email will be sent to confirm the receipt and processing of your return request.
If you have questions about returns, please call us at 347-857-SKIN or {{widget type="cms/widget_page_link" anchor_text="Contact Us" template="cms/widget/link/link_inline.phtml" page_id="14"}}
Damaged items
When your order arrives, please inspect the carton for any damage that may have occurred during shipment.
It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your
shipment, please contact us immediately at 347-857-SKIN.
Please provide the order number along with your email address and phone number for fastest service. To
assure prompt resolution, please retain the shipping box, packing materials and the damaged items for
inspection by the carrier.